Frequently asked

Questions parents ask before the first session.

If your question isn't here, send a message. Most replies arrive within a few hours.

How does the free demo lesson work?

The demo is a real lesson, not a sales call. Your child sits a 45-minute teaching session with the tutor. They'll experience the actual lesson style, the whiteboard workflow, and the kind of questions we work through together.

Straight after the lesson, the tutor spends 15 minutes with you (the parent) to: review where your child is right now, talk through goals and exam board, answer any questions you have, and decide together whether to continue with regular weekly classes. That's the whole funnel. Total time: about an hour. No payment details required up front.

Which exam boards and curricula do you cover?

UK: Edexcel, AQA, OCR (A and MEI). International: Cambridge International (CIE 0580 IGCSE, 0606 Additional Maths, 9709 A-Level), IB Diploma Maths AA & AI at SL and HL. US: Digital SAT, AP Calculus AB/BC, AP Statistics, AP Precalculus, Common Core middle/high school. Admissions: MAT, TMUA, STEP I/II/III, Cambridge ENGAA-style problems and Oxbridge engineering interview prep.

What ages and levels do you teach?

Grades 1–12 internationally — roughly ages 6 through 18. We also support 18-year-olds preparing for university entrance exams and STEM applications. Adult learners are accepted on a case-by-case basis.

What technology do you use in sessions?

Sessions run on Zoom with a collaborative interactive whiteboard. All work written during the lesson is saved and shared with the family afterwards. Sessions are recorded by default — recordings are kept private to the family and stored securely. No special hardware needed; a laptop with a webcam and stable internet is enough. A stylus and graphics tablet helps for older students writing their own working.

How are sessions structured?

Each session has a written plan agreed at the start. A typical 60-minute lesson has: 5 minutes recap of previous topic, 25 minutes new concept and worked examples, 20 minutes guided practice with live feedback, and 10 minutes consolidation plus a clear take-home task. Sessions for exam-year students shift towards past-paper drilling closer to exam dates.

How do you measure progress?

Three layers. First, a short written summary after every session — what was covered, what was understood, what to revisit. Second, a fortnightly progress report sent to parents with topic-level mastery scores. Third, a half-termly mock paper graded to the exam board's mark scheme. Parents always know exactly where their child stands.

Do you offer trial sessions?

The free 45-minute demo is the trial. Once you're ready, single sessions can also be booked individually if you'd rather not commit to a bundle straight away.

What does it cost?

Single sessions are £16 / $20 / €18 / A$30 per 60-minute lesson. A 10-session bundle is £144 / $180 / €165 / A$275 — saving ~£16 vs. single sessions. The Exam Year Mentorship is £336 / $420 per term for twice-weekly sessions, included reports and direct messaging support. Full breakdown on the Services page.

Are there family or sibling discounts?

Yes — 10% off all programmes for siblings or two students from the same family. Applied automatically once the second student is enrolled.

What's your cancellation policy?

Cancellations more than 24 hours in advance are free. Inside 24 hours, the session is forfeited from your bundle. Genuine emergencies — illness, family situations — are always honoured without penalty.

How quickly will my child improve?

It depends on the starting point, but most students see a noticeable shift within 4–6 sessions. Grade-band improvement (e.g. 6→7 at GCSE) typically takes one academic term of consistent weekly work. Full grade-band leaps (e.g. 5→8) require a full academic year. We're honest about realistic timelines on the assessment call.

Do you support students with learning differences?

Yes — students with dyslexia, dyscalculia, ADHD and processing differences are welcome. Sessions are adapted: more visual representations, shorter focused blocks, written summaries to reduce note-taking load. If a student's needs require specialist SEN expertise beyond standard adaptation, we will say so honestly on the assessment call.

Can you teach in time zones outside the UK?

Yes. Sessions are delivered to families in the UK, US, Australia, the Middle East and continental Europe. Weekend and evening slots are reserved to cover Pacific, Eastern, GMT, CET, GST and AEST time zones.

Will I deal with the same tutor every session?

Yes. Insight Bay is built around one-to-one continuity — the tutor your child meets on the assessment call is the tutor who teaches every lesson. No outsourcing, no rotating assistants.

How do I get started?

Book the free 45-minute demo on the booking page, or send a quick message via contact. We confirm a time within 12 hours.

Still have a question?

The fastest answer is a quick message — or just book the free assessment and we'll cover it on the call.